Privacy Policy

Privacy Policy

This Privacy Policy describes how Poog Gear (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as Device Information.

We collect Device Information using technologies such as:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier. Learn more at www.allaboutcookies.org.
  • Log files – Track actions on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files used to record browsing behavior and interactions.

When you make or attempt to make a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.

When we refer to Personal Information in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process payments
  • Manufacture and fulfill orders
  • Arrange shipping
  • Provide order confirmations and invoices
  • Communicate with you
  • Screen orders for potential fraud or risk
  • Provide marketing communications in line with your preferences

We use Device Information to:

  • Help detect fraud and security risks
  • Improve and optimize our website
  • Analyze customer browsing behavior
  • Measure the effectiveness of marketing and advertising campaigns
  • Deliver relevant content and advertising

We may share browsing and purchase behavior with advertising and analytics partners to support remarketing and advertising efforts.

Sharing Your Personal Information

We share Personal Information with trusted third parties who help us operate our business, including:

  • E-commerce platform providers (such as Shopify)
  • Payment processors
  • Shipping carriers
  • Analytics providers (such as Google Analytics)
  • Advertising and marketing partners

We may also share information when required to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use Personal Information to provide targeted advertisements and marketing communications we believe may be of interest to you. You can opt out of targeted advertising through settings provided by platforms such as:

  • Facebook
  • Google
  • Microsoft/Bing

You may also opt out through industry portals such as the Digital Advertising Alliance.

Do Not Track

Please note that we do not alter our Site’s data collection practices in response to “Do Not Track” signals from browsers.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your personal information

To exercise these rights, please contact us using the details below.

If you are located in the European Economic Area (EEA), we process your information to fulfill contracts with you or to pursue legitimate business interests. Your information may be transferred outside your country, including to the United States and other jurisdictions where our service providers operate.

Data Retention

We retain Order Information for our records unless and until you request its deletion, subject to legal and accounting requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

Email: shop@pooggear.com
Business Name: Poog Gear